During the course of Thursday the situation was corrected, and all prepaid customers balances were restored to the original amounts prior to the maintenance. Any calls that were made from the incorrectly received extra credit were NOT deducted from the original balance. In other words, the original balance remained intact after the correction was made.
"To make up for the inconvenience caused by our system error, all prepaid customers will receive ANG 5.00 of free call credit on top of their original balances," states UTS Marketing and Communications Officer, Ivy Lambert. "We sincerely apologize to our valued customers for any inconvenience caused. Our team has worked diligently to restore all prepaid accounts to their original state as quickly as possible".