As news broke that Delta's Service stations throughout the region would be competing for the prestigious "We Comply" Delta's Petroleum 25th Anniversary Awards, the enthusiasm, determination and motivation has hit an all time high, with almost every service station expressing confidence of being the winner.The inaugural award is being launched under the auspices of the Regional General Manger and will be presented later this year to a Delta Service Station that will be judged as the winner. Sylvester said that the service stations are being judged in the areas of Customer Service, Cleanliness and Branding.
"We believe that in an effort to effectively reward the service stations that these three areas are key factors in evaluating and determining the winner," he said. He disclosed that he visited the Virgin Gorda service station with a delegation of senior management as well as conducted various outreach visits to customers and clients.
He also shared that the outreach visits are designed to enhance customer relations, while seeking to forge longer and better relationships with both customers and staff. Sylvester stressed that maintaining a good working relationship with customers continues to be one of his company's priorities."It is my intention to continue visiting our customers regardless of their size or the amount of business. We see each customer as a significant value to the continued success of Delta Petroleum," he noted.
In explaining one of his latest outreach visits, Sylvester stated that last Friday, one such visit was undertaken. He was accompanied by the company's Regional Organisation Manager, Ms. Chaunci Cline and Senior Accountant Andrew Vasconcellos. The delegation met with a number of its customers in an effort to ascertain and explore strengthening and deepening the partnership.
"It was very successful as we met with a number of our clients and also sought to ensure that we can better understand their needs as to help us in better serving them," he said. The RGM pointed out that while in Virgin Gorda they visited Customers at the various locations such as Limerick Bay, Bitter End and Saba Rock.
"The visits were fruitful as we were able to accomplish a number of things to continue in our efforts of providing quality service and very affordable prices," he said.