Pond Island:--- A truck collided with TelEm Group Outside Plant equipment at the entrance to Middle Region Tuesday night causing disruption to mobile voice and data customers close by and as far away as Dutch Quarter.
The truck damaged a fiber node that supplies signal to TelCell’s mobile cell site in Middle Region. This caused disruption in the mobile network not only for mobile voice and data subscribers in Middle Region, but also in Dutch Quarter where another cell site is also linked.
TelEm Group technicians were busy all day Wednesday making good on repairs to the fiber cable node and were expecting to restore services to mobile customers in both areas during the early evening Wednesday.
Management at TelEm Group and TelCell have apologized to customers for inconvenience caused by Tuesday’s accident and subsequent damage to network equipment.
