POND ISLAND:--- TelEm Group last night re-route international voice and data traffic from its SS7 link operated through SMITCOMS N.V. to provide continuity of telecommunication service on St. Maarten after an important communication node in Miami became faulty.
As a result of the re-routing action, Wednesday night, many residential and business clients maintained international calls and/or data services, however a few clients have remained affected until the equipment is replaced today (Thursday).
"We have traced the problem with the assistance of our overseas operator in Miami and meantime we have re-directed as much of the the international voice and data traffic as we can on the available equipment," said Chief Technical Officer (CTO), Mr. Eldert Louisa.
He said efforts were still being made late into the night with several vendors, to find other traffic routes before the start the business day Thursday, and has meantime apologized to customers who may be affected by the outage.
TELEM Press Release
