NAGICO Insurances has made a commitment to settle all claims related to Tropical Storm Erika as quickly as possible in an effort to restore financial stability to their clients in Dominica as soon as possible following the devastation left in the wake of Tropical Storm Erika last week.
The insurance company has issued a mandate to all its regional offices, in their 19 territories, to allow all their Dominican clients residing in those islands to submit their claims in Dominica at any of the local Branch offices.
“First of all we would like to offer our condolences and sympathies to the people of Dominica, following this catastrophic storm which has dealt a tremendous blow to the people and the country. We at NAGICO have been through this type of devastation before, as we have weathered several hurricanes in the past, so we understand how difficult a time this must be right now for the island. We intend to do our part to make the restoration process for our clients, as efficient and hassle free as possible,” Chairman of the NAGICO Group, Imran McSood Amjad said. “And as such we have already deployed additional staff from some of our neighboring territories to assist our local staff who are no doubt suffering loss or traumatized at this time given the recent events and we do not want to put them under any further strain. We have also deployed a team of Claims Adjusters who will be solely focusing on handling the storm related claims submitted by our clients, as well as other resources necessary to complete the claims process in a timely manner.”
“Our hearts go out to the families who suffered loss and the entire population of Dominica at this time,” he said. “We have made a donation to the relief efforts and have started an internal Fund to further assist needy citizens, but one of our main focus now is to assist our client by settling their claims in a fast and fair manner as we have done in other territories which have had similar experiences like with Hurricane Luis, Marilyn, Lenny, George and Ivan to name a few.”
NAGICO Insurances has also advised that in addition to regular Monday to Friday office hours, their Branch Office in Dominica will be open on Saturdays until further notice, to handle all claims matters related to Tropical storm Erika.
McSood also reminded clients that the sooner their claim is reported, the quicker they will be settled. “We know that communication is limited and transportation at this time almost non-existent as a result of the destruction caused so we are opening all avenues to our clients,” he said. “They can report their claim via our This email address is being protected from spambots. You need JavaScript enabled to view it. email address, via our Dominica NAGICO facebook page https://www.facebook.com/pages/Nagico-Insurances-Dominica-Branch- Office/910578905648916?fref=ts by simply sending us a message, or call us at our office 449-8990 or mobile: 275 -1314.”
