Philipsburg:--- Over 3000 persons who have subscribed to the Telcel Light plan will be affected come September 15. Management of St. Maarten Telephone Company (TELEM Group) has decided as of September 15 customers of TELCEL light would now have 500 minutes to call from Telcel to Telcel instead of their unlimited. Customers would then be charged Naf. 0.29 cents for every additional minute. Customers received notification on their last July phone bill.
SMN News have learnt that the company has decided to implement the new procedures after they discovered businesses such as RBTT bank and hotels have been using the services through a PBX box to make calls to other phones such as land lines. Sources told this media house that with the PBX boxes the businesses pay a mere $45 per month for each chip instead of a monthly bill to TELEM. Large companies they said bought five chips to service their business.
SMN News understands that the staff of TELEM advised management not to take away the services from all their clients since they can be taken to court for breaking the contract between the client and the company, but management has refused to adhere to advice of their employees.
The source said certain technicians even reported the discrepancies they noticed with these businesses but TELEM management has refused to deal with the individual companies. The services it is said was not designed for companies instead it was for the middle class.
