PHILIPSBURG:--- Alicia’s Inn N.V., a distinguished boutique hotel in Sint Maarten, reinforces its commitment to guest safety by becoming the first boutique hotel on the island to undergo a comprehensive Guest Safety Audit. This initiative strengthens the hotel’s dedication to excellence, following its successful ISO 9001:2015 pre-assessment in 2019, conducted by Lead Auditors Terence Jandroep (Benjamin & Parker Corp) and Natasha Manuela (Prudential Tax Services), and its five consecutive recognitions by TripAdvisor for outstanding hospitality.
Conducted by Colombian Certified Risk Auditor Terence Jandroep, this rigorous Guest Safety Audit ensures compliance with international standards, including and is designed to identify potential safety risks, enhance emergency response protocols, and uphold the highest standards in guest security, safety and well-being.
Key Highlights of the Guest Safety Audit:
• Enhanced Guest Security: Thorough evaluation of room safety, emergency preparedness, and physical security measures.
• Crisis Management Readiness: Establishing protocols for critical incidents, including guest health emergencies and contagious disease outbreaks.
• Prevention of Misconduct and Abuse: Strengthening response procedures to protect guests and ensure compliance with legal and ethical standards.
• International Standard Compliance: Aligning operations with global best practices to maintain trust and transparency.
“At Alicia’s Inn N.V., guest safety is not just a priority—it’s a core value,” said Mrs. Jeanina Dupersoy, General Manager of Alicia’s Inn. “Our commitment to quality was evident when we passed our ISO 9001:2015 pre-assessment in 2019, thanks to the expertise of Mr. Terence Jandroep of Benjamin & Parker Corp. and Mrs. Natasha Manuela of Prudential Tax Services, and it continues today with our dedication to safety excellence.
The five consecutive TripAdvisor recognitions we’ve received reflect our unwavering commitment to guest satisfaction, and this audit further ensures we provide a secure and exceptional experience.”
With this milestone, Alicia’s Inn N.V. sets a complete new benchmark in Sint Maarten’s hospitality industry, reaffirming its reputation as a leader in quality, safety, and service excellence.
