SIMPSON BAY:--- Finance Minister, Hon. Marinka Gumbs, called on the postal sector to move beyond traditional mail services and position itself as a key part of the digital economy’s infrastructure. “We must stop thinking of ourselves solely as carriers of letters and begin seeing ourselves as indispensable architects of the digital economy's physical backbone,” she said during the Strategic Meeting of Postal Service Experts held recently at the Simpson Bay Resort in St. Maarten.
Delivering remarks at the event, the Minister reflected on her own history in the postal sector. She said before taking on the portfolio of Minister of Finance, she served and led the Postal Services of St. Maarten. “That experience grounded me in the daily realities of logistics, last-mile delivery, and the critical importance of connectivity.”
Now viewing the industry through a broader financial and national development lens, Gumbs stressed that the role of the post office is far from outdated. “My new perspective only underscores a profound truth: the post office, far from being an obsolete service, is actually a strategic national asset poised for profound reinvention.”
She highlighted global trends, noting that while traditional mail volumes continue to decline, the explosion of e-commerce and logistics presents major opportunities. “This disruption isn't a threat; it is our mandate. We must stop thinking of ourselves solely as carriers of letters and begin seeing ourselves as indispensable architects of the digital economy's physical backbone.”
She said that diversification is essential for long-term financial sustainability. “Generally, our post offices possess the most extensive, trusted physical network in every jurisdiction they serve. That network is infrastructure, and infrastructure has value.”
She urged delegates to focus on three main pillars over the two-day meeting. The first is Financial Modernization. She said the post office must become a true fintech enabler and encouraged exploration of micro-lending partnerships, insurance distribution, digital identity verification, and secure financial services for underserved communities.
Another pillar is Optimized Logistics and Technology. She called for AI-driven route planning, advanced tracking systems, and shared-service partnerships because “the power is in our collective network, not in isolated systems.”
She also alluded to Sustainability and Community Impact. Gumbs pushed for greener operations and multifunctional community spaces, asking, “How can we better utilize our physical spaces to offer new services that address societal needs, such as secure package lockers, business incubators, or even governmental service kiosks?”
Positioning St. Maarten as an ideal testing ground for innovation, she said, “I urge you to look at our island not as a small, insignificant entity, but as a major player in this subregion, offering a platform where innovative postal models can be piloted, tested, and scaled. We need to leave this meeting not just with ideas, but with concrete, actionable frameworks for investment and collaboration.” She encouraged participants to analyze business cases, identify returns, and commit to long-term investment that will transform the sector into “the engine of economic growth it is destined to be.”
She commended BTP and interim managing director, Judianne Hoeve-Labega “for bringing this vital international Postal Services Strategic Business Conference to St. Maarten.”
