Philipsburg:----The St. Maarten Hospitality & Trade Association's Visitstmaarten.com Call Center is pleased to introduce its first staff member, Ms. Ayanna Guy, who has been employed as the Call Center agent.
Ms. Guy, born and raised on St. Maarten, left for the Netherlands to pursue her studies in 2000, where she obtained a Bachelor of Science in Business Administration and Hospitality Management. Her work experience includes traineeships and posts at Starwood Hotels & Resorts Worldwide and the prestigious Ritz Carlton Company.
The SHTA chose Ms. Guy, because of her education, skills, and ability to not only assist in the development of the call center but also to eventually manage it. The SHTA is certain that Ms. Guy will make a great addition to the team.
The initiative of the call center was suggested during the Economic Summit held earlier this year and was subsequently listed in the Economic Stimulus Report as a private sector initiative. Due to the fact that revenue generated from stay over tourism accounts for 80 per cent of the island's overall income, SHTA and UTS decided that the obvious stimulus approach would be to increase the number of visitors to our destination. Therefore, both organizations hope to accomplish this by steadily increasing the number of travelers to SHTA's consumer website: www.VisitStMaarten.com. The goal is to then convert these potential travelers into visitors through calls via the 1-800 number on the website, which would be directed to the local call center. The call center will provide tourist information and the option to book reservations.
All member resorts, hotels, small hotels, activities, and other tourism related services now have a great opportunity to have their products and services sold from our very own call center. For more information on the VisitStmaarten.com call center, please contact the SHTA office on 542-0108.
