The St. Martin Sunrise Rotary Club had the privilege of receiving as its Guest speaker on Tuesday March 9, 2010, Jacqueline Louis Manager of Innovative Marketing Creations who is the official agent of St. Maarten SUPERHOST and internationally renowned customer service training and certification program.
The members were treated to a presentation of the topic "Bring back the friendly island" movement on all levels, this by improving individual employee's knowledge and skills, team building and enhancing interpersonal relations among staff, customer service satisfaction, customer loyalty, finally creating true ambassadors of St. Maarten.
Ms. Louis in closing said The WOW effect is generated by employees who exhibit "Winning attitudes that Optimize Wonderful experiences! And leave customers and our tourist with a lasting WOW impression.
Sunrise Rotary Club meets every Tuesday at the Restaurant Air Lekkerbek ( near the Prince Bernhard bridge)at 7:00AM to 8:00AM.
