ST. MAARTEN, New general manager, Ricardo Perez, is already bringing his five-star service to guests at Oyster Bay Beach Resort in Sint Maarten. His first week on property, Perez introduced refreshing cold towels to guests lounging in the hot Caribbean sun beside the resorts pool or at Dawn Beach.
"Ricardo, is without any doubt one of the most proactive managers I ever met", said Pedro Fabregas, President American Eagle, Caribbean, Bahamas and Florida.
Most recently, the Chief Financial Officer at the world-renowned, five-star property Cap Juluca Resort on Anguilla, Perez plans to increase the resorts already high level of hospitality with first-class perks and pampering.
"I want to increase the resorts already great level of hospitality and further enhance the guest experience", Perez said, during his first week at Oyster Bay.
Under Perezs management, employees are recognized for their role in creating an ideal Caribbean experience for each guest. Staff can be found offering assistance to newcomers, helping beach-goers set up towels, chairs and umbrellas and taking drink requests from sun bathers at the beach or beside the pool.
Until recently, the resort was under the guidance of general manager Jan Brosje who brought the resort from a small 40-room hotel to its current status as a well known and well-respected, multi-use resort during his 17-year tenure.
Oyster Bay Beach Resort, a multi-use property with full-ownership, luxury condominiums and timeshare units, offers the total resort package with an ocean-front hotel and full-service spa, two on-site restaurants and resort amenities like snorkeling at Dawn Beach. In addition, the property recently underwent a massive renovation and development project, positioning itself as a major contender on the St. Maarten resort scene.
Perez plans to capitalize on the resorts recent developments, including the iconic Lighthouse property and room upgrades, to help design a five-star resort experience without the five-star price tag.
Josh Gold and Mike Dolente, owners of the resorts developer Pearl Development, hired Perez to usher the resort and its multi-use properties into a new era. They feel his energy, enthusiasm and experience will help boost the resort and its dedicated staff to a higher level of achievement in the very competitive hospitality industry.
